The request lands, then waits.
A form notification sits beside invoices, supplier messages, and everything else competing for attention.
Route the request somewhere you actually look, and give it a row with your name on it.
Southern Maine · Local service businesses
Quote requests
go missing.
Send me your website. I’ll write back with the three changes I’d make to how quote requests reach you and get answered. If you want one of them built, that is $497 and takes 48 hours.
Turnaround
48 hrs
Clock starts at access and approval, not at payment.
Flat price
$497
First three builds. Once. No subscription, ever.
My time cap
6 hrs
Why the scope list stops where it does.
I check back
Day 14
We look at what actually changed.
What you end up with
One tracker instead of three inboxes.
- Five saved replies for the answers you retype
- A named next action on every open request
- Ten columns, one tab. You already know how to use it.
Quote requests
Google Sheets
| Row# | Request / source | Next action |
|---|---|---|
| 1 | Patio estimate | Reply now |
| 2 | Spring cleanup | Quote sent |
| 3 | Missed call | Call back |
What breaks
Most lead leaks are ordinary.
No dramatic software failure. Just a request spread across email, Facebook, and the phone, with no clear next action once the day gets busy.
The follow-up lives in your head.
You know who needs a reply until three jobs, two calls, and a weather delay push it out of view.
Build the ten-column sheet above, so open requests are a list instead of a memory.
You retype the same answer.
Service area, timing, minimums, and next steps get written from scratch every time somebody asks.
Write five replies in your words and put them where you can paste them in a couple of seconds.
The 48-hour fix
Three steps,
two days, one fix.
I repair the clearest gap and leave you with a routine that takes about ten minutes a day. Everything runs in tools you already have.
01
Find the leak
We trace the path from website, phone, email, or Facebook inquiry to the next owner or staff action.
02
Fix the path
We repair one high-impact intake, contact, or follow-up step and test the notification flow.
03
Hand over the routine
You get a simple tracker, reusable replies, and a short daily process for keeping requests moving.
Fixed scope
What gets installed.
Five things, listed in full. I cap myself at six working hours, which is why the list stops where it does.
I follow your own quote path
I fill in your form, call your number, and message your Facebook page, then write down where each one actually ends up.
One repair, the biggest one
A form field, a contact link, a quote button, or where the notification gets sent. You approve it before I touch anything.
A Google Sheet, ten columns
Date, name, contact, source, service, status, next action, follow-up date, notes, value. Shared to your account. It stays yours.
Five replies you can paste
New inquiry, missed call, quote follow-up, confirmation, and the one for when they go quiet. Written to sound like you, not like a robot.
A test you watch me run
I send a fake quote request through the fixed path so you see it land. Then a before/after page, a seven-day plan, and I check back on day 14.
First 3 builds
$497
Once. No monthly subscription, ever.
- The 48 hours start when I have access, not when you pay
- Six working hours is my cap, so the scope stays honest
- One round of changes after you see it
- I check back on day 14 to see what actually changed
There is no buy button here on purpose. We talk first, agree on the problem and what I would touch, and only then do you pay.
Fit check
Built for owner-run service businesses.
The first validation lane is intentionally narrow: landscaping and property-maintenance companies in Southern Maine.
Good fit
- The owner or a small team answers forms, calls, emails, or Facebook messages manually.
- Quote requests have enough value that missed follow-up matters.
- There is one visible intake, tracking, or response gap we can repair quickly.
- The decision maker can provide access and approve the change.
Not a fit
- You want guaranteed lead volume without fixing the follow-up path.
- You need a full custom app, CRM migration, or broad website rebuild.
- The work depends on unapproved access, risky claims, or unclear decision authority.
- You are not willing to measure what changed after the fix.
I’m Chev.
I do the work myself.
There is no agency behind this and no account manager. You email me, I answer, and I am the one who builds the thing.
I am charging $497 because I am doing the first three of these and I want them to go well more than I want the money. That is the whole reason the price is what it is, and it will not stay there.
I have not published customer results yet, because I don’t have any I’m allowed to show you. When I do, they will have names attached.
Straight answers
Before you ask.
Do you promise more leads or revenue?
No. OwnerRelay does not guarantee lead volume, booked work, conversion lift, or revenue. The beta repairs one visible intake or follow-up gap, tests the path, and measures what happens next.
Does this replace my website or CRM?
No. The first job is deliberately smaller. We improve the existing path where practical, add a simple tracker, and leave complex rebuilds or migrations outside the beta scope.
When does the 48-hour clock start?
After payment, intake, required access or materials, and any needed approval are complete. That keeps the deadline tied to work we can actually begin.
What happens after the 14-day check?
We review the measured result. If the fixed scope solved the problem, the project can end there. Ongoing monitoring is optional and only makes sense when there is a recurring need.
Why should I believe you if you have no customer results?
You shouldn’t, yet. That is why the first step is free and why I tell you the three changes I’d make before you pay anything. Judge the outline. If it is obvious or wrong, you have lost ten minutes.
Start with the
leak you can see.
Send me your business name and your website. I’ll write back with the three changes I’d make first. If I don’t think I can help you, I’ll tell you that instead.